We got the assignment to work out the five-year regional supply chain strategy for a Global Fortune 500 company. The work took the start with broader perspective of trends and development in the society. The business perspective was also investigated. Based on an analysis of this, the vision of how the company should win was elaborated. The consequences on competence, priorities and leadership were identified. Finally, the detailed plan for the first year of implementation was elaborated.
A service company was not satisfied with their profitability. We were hired to implement changes to increase profitability. The changes consisted of relocation of premises, recruitment of new managers, introduction of flexible workforce, reduction of workforce, new employment type and changed competence/skill. As a result, the profitability increased by three times.
We work with LIFE Languages™ communication analysis tool. There are seven different languages, which are Mover, Doer, Influencer, Responder, Shaper, Producer and Contemplator. Everybody has a combination of all seven languages. The primary language is the most dominate one.
Example working with a person who has Influencer as primary language:
I worked at a company during the time of two different CEO’s. The way to communicate with the CEO’s was completely different. With the first CEO you start talking about everyday things, what had happened during the weekend, sport events. Then, by the way, the question was asked in which I needed a decision. It was important for the CEO that we spoke and established contact initially.
Example working with a person who has Shaper as primary language:
The CEO that came later worked in a completely different way to make decisions. Here I needed to come well prepared with PowerPoint presentation with facts and plans and present them in the management team. For this CEO it was important that the team participated in the decision and that the documentation was well prepared.
These examples show how important it is to know with whom you are working so you can connect and have an effective communication to move things forward.